Linux servers somebody is watching
Server Administration
We take charge of the server your system runs on: keeping it patched, backed up, and making sure somebody finds out when it starts to fail.
Included
What this service covers
An unmaintained server doesn’t fail on day one; it fails on the least convenient day. The work is the boring part: applying security patches before they make the news, verifying that backups can actually be restored — most are never tested — and setting automatic alerts for when a disk fills or a service goes down. All of it documented, with the list of what is monitored and who gets told.
- Security patches applied on a schedule, not once they make the news
- Automatic backups and periodic restore testing
- Monitoring of disk, memory, processes and certificate expiry
- Email or WhatsApp alerts when something moves out of range
- Access hardening: keys, firewall and user cleanup
- A documented inventory of what runs on each server
What it’s for
What changes in your operation
- 01
The backup is tested, not just scheduled
Most backups are never restored until the day they are needed. Here they are restored regularly, which is the only way to know they work.
- 02
Problems are seen coming
A disk filling up or a service quietly restarting gives days of warning before it takes the system down — if somebody is watching.
- 03
It stops depending on one person
Access, configuration and procedures are documented. If you change supplier tomorrow, nobody walks away with the knowledge.
- 04
Less exposed surface
Unused ports are closed, forgotten users removed, and passwords replaced with keys.
The costliest mistake
Having backups nobody has ever restored
The backup is scheduled once and assumed to work. The day it is needed, it turns out it had been failing silently for months, or that it restores an empty database. A backup with no tested restore is a folder with a reassuring name.
- What usually happens
- The backup is trusted because nobody has seen an error.
- What we do instead
- It is restored periodically in a separate environment, which is the only proof that counts.
How the work goes
From the first call to production
The same process on every project, whatever the size.
- 01
Audit
We record what exists, what runs, who has access and what is out of date. Something nobody knew was switched on almost always turns up.
- 02
Catch up
Patches are applied, unnecessary access is closed and any missing backups are configured.
- 03
Monitoring
Alerts are installed, with who they notify, at what hours and at what priority.
- 04
Ongoing maintenance
A monthly review, patching, and a short report of what happened, what was done and what is worth doing.
When it applies
Situations this service solves
If one of these sounds familiar, this is probably the service you’re after.
The server was set up by someone who has left
What exists is documented, access is recovered and it is left in a state another person could take over.
You have backups but have never restored one
A full restore is tested in a separate environment, which is the only way to know whether the backup is any good.
You learn something failed because a customer called
Monitoring reverses the order: the alert arrives first, with room to act before anyone outside notices.
Plans
What it costs
Prices in US dollars, with the scope written down. If your case fits none of them, that is what the last plan is for.
Watch
Someone watching the server so you find out before your customer does.
$190per month
or $1,900 a year, two months off
Includes · 6
- One server under monitoring
- Security patches on a schedule
- Automatic daily backups
- Alerts for disk, memory and downed services
- Documented inventory of what runs on it
- Monthly report of what happened
Administration
The server stops being your problem and becomes ours.
$590per month
or $5,900 a year, two months off
Includes · 6
- Up to 3 servers
- Backup restores tested every quarter
- Access hardening: keys, firewall, users
- A maintenance window agreed with you
- Direct channel for incidents during business hours
- Documented inventory and monthly report
Operations
For infrastructure where an outage is measured in lost sales.
$1,200per month
or $12,000 a year, two months off
Includes · 6
- Up to 8 servers
- Priority response window
- Planned changes outside business hours
- Application monitoring on top of the server
- Recovery plan tested once a year
- Monthly review with your team
Custom
More servers, extended cover or regulatory compliance.
Based on scope
Includes · 4
- Unlimited server fleet
- Agreed out-of-hours availability
- Access auditing and log retention
- Written service level agreement
Before taking on a server there is a $190 audit, credited in full against the first month: if you sign up, it costs nothing. No lock-in.
Seasonal pricing, subject to change. The price in your proposal is fixed from the moment you receive it. In USD, local taxes not included.
Also
Services that usually go together
Next step
Which of these do you need?
If you’re not sure, that’s fine too: the first call defines the scope before anyone talks about price.